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SHIPPING & RETURNS
Shipping Policy
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Our shipping policy applies to formula samples that we ship to you. You may obtain a sample from our website, or during the formulation process. We ship via USPS, and a tracking number is provided to you once we ship your package.
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If you have not received your formula sample in the time specified, please reach out to us at skincareformulationlab@gmail.com. Please provide your full name, address of delivery, and company name
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Please note: At this time, if you purchase a stock formula from our website, you will only be receiving a digital file of the formula.
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Return & Exchange Policy
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At this time, our stock formulas are not refundable after purchase and receipt. To avoid any confusion and to help create a better experience, please contact us for a sample, before purchasing our stock formulas.
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If you have any questions, please reach out to us at skincareformulationlab@gmail.com